I have over seven years of experience in the information technology field, building a solid and diverse career in key roles such as Technical Support, Service Desk, Help Desk, Data Center Operations, and cybersecurity. My background reflects a constant commitment to technical excellence, efficient problem resolution, and the proactive protection of organizations' digital assets. Throughout my career, I have had the opportunity to work in dynamic and highly demanding environments, where I have developed technical and soft skills that allow me to quickly adapt to the challenges of the IT world. I am passionate not only about keeping systems running optimally, but also about anticipating threats, improving the user experience, and providing innovative solutions that drive business growth and security. This portfolio is a reflection of my professional development, my achievements, and my dedication to the world of technology. I hope it helps you get to know me better and discover how I can add value to your team or project!
March 2025 -
Septembre 2023 - February 2025
Quote HW (Boas) with Triara, Rondín Bunker C/24 Hrs, generate access to HW, generate access to personnel, participation in internal scheduled windows, participation in external programmed windows participation in change control, connect with console cable to the required equipment, validate damaged disc, equipment rack, rack assembly, equipment inventory, layout administration, generate HP cases, warehouse administration, insurance erased with white image, secure Erase with Blank Image
January 2012 - Septembre 2023
Layout Management, Generate HP Cases, Warehouse Management, Secure Erase with Blank Image, CA ServiceDesk Manager · BMC Helix ITSM · Cyberark · HP Data Protector · Windows Server · VMware Infrastructure · Microsoft SQL Server · Internet Information Services (IIS), Veem Cloud Monitoring, Cluster Balancing, Assigning Permissions to Network Folders
Abril 2019 - June 2021
CCTV, Biometric, Hamachi Central Administration, VPNS, IPS Nats Assignment in Cisco Asa, Console Administration F-Secure Icloud, Azure Active Directory, IPS block, domains, blacklist, console administration Cisco Meraki, logs, graphics, blacklist, whitelist, network monitoring, Cisco Administration, Cisco Administration Cisco, graphic, graphics Network monitoring, backups, Microsoft Exchange
Udemy | 2025
Udemy | 2025
Udemy | 2025
Udemy | 2025
Udemy | 2025
Udemy | 2024
Udemy | 2024
Udemy | 2024
EC-Council | 2023
Udemy | 2021